Shipping & Returns

Shipping

US Domestic Shipping

Other retailers will typically charge you hundreds or even thousands of dollars just to ship your furniture to you. And that usually just means delivering it to your curb, or, if you're lucky, your front door.

We’re proud to offer free white-glove in-home delivery on all orders to the lower 48 states. With our white-glove shipping, our shipping partners will move the furniture into your home and place it in the exact spot you ask them to. When they leave, they will also remove any packaging, leaving you with no mess!

International Shipping

Unfortunately, we do not offer international shipping directly through our website at this time. If you would like to place an international order, please contact us at contact@thespaltydog.com with the subject line "International Order Request" and we can provide you with an accurate cost, which would include international shipping.

Returns

Return Policy

You have 90 days after delivery to return an item in its original condition. Return shipping costs are the responsibility of the customer. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded in accordance with state law.

Since all of our furniture is made to order, any return will incur a 20% restocking fee. We are also not liable for any damages that may occur during shipping the item back to our studio, and this is solely on the customer. It is recommended to take multiple pictures of your piece prior to returning it and to insure your shipment in case of any potential accidents with your chosen shipping partner.

Exchanges

Since all of our furniture is custom made-to-order, we unfortunately cannot accept any exchanges.